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When we plan a job/service or similar we have contract/agreements/estimations (or similar) where we state the work needed in Hours to perform this job.


To have duration display as e.g.3,75 days is utterly confusing, someone looking at that would think this job would take almost 4 days, but if you consider that the number behind here is 90 Hours the actual job will take about 7-12 days (depending if you work 8 or 12 hours per day)


We are using the duration fields on service tasks and on work order

msdyn_totalestimatedduration and msdyn_estimatedduration


Kindly make these display fields system or user configurable so we can set these fields to only display hours


Found this similar Idea but here they focus on bill duration.

https://experience.dynamics.com/ideas/idea/?ideaid=97fac98c-6fc0-ea11-bf21-0003ff68a0e7

Category: Work order
STATUS DETAILS
New

Comments

C

Hi

Useless as proposed, engineer can have multiple bookings per day, and different working hours.

Category: Work order

C

needed, current duration calculation especially to 24 hour days is strange, as not so many jobs are done 24/7

Category: Work order