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I would like to be able to set the hours that a widget is displayed inline with business opening hours for persistent chat.


This would allow me to include the widget during core hours and remove it over a weekend for example instead of 24 hours a day.


Ideally being able to have two experiences of chat, one for when agents are able to respond and one for when we are closed would allow the widget to remain on the site but set expectations as to when the customer would get a response.


Thanks

Category: Live Chat
STATUS DETAILS
Needs Votes
Ideas Administrator

Thank you for your feedback. This item is currently under review by our product management team.