When setting-up e-mail accounts, all current connectors do not work in multi-tenant environments.

-> These connectors only work, if the exchange services are activated in the tenant where Business Central is running.


Tenant A - used for managment of Office 365, Exchange, etc.

Tenant B - used for Business Central.


The users from Tenant A, have been synchronised with cross tenant sync as users to Tenant B and assigned licenses to Business Central However, their mailbox, office 365 licenses remain in Tenant A.

The connector should support the described scenario, which seems not uncomon for larger companies.

Thanks and best regards, Patrick

Needs Votes
Ideas Administrator

Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future. Best regards, Business Central Team