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Shopify connector is live and some areas what need immediate attention discovered:


  1. Vendor and Brand are not the same. It’s a problem if Business Central sends Vendor info to Shopify whereas product brand can be completely different. For example – if we buy iPhone from Vendor called “Local Phone Shop” then Shopify will display Item Brand not iPhone but “Local Phone Shop” – this issue has caused proper mess. Also, brand name and vendor legal names are usually very different – so even if Vendor in a way is correct then it still displays full legal name of the vendor not brand.
  2. Shipping methods cannot be synced/mapped. Most use 3rd party shipping apps and one of the most used shipping options is parcel machine. So instead of properly defining and syncing methods (pickup, courier x, courier y etc) you get option where hundreds of parcel machine locations are defined as shipping methods which is not correct.
  3. So far hasn't managed to achieve situation where orders are fully managed in Shopify. Managing orders in BC is not efficient and not necessary as anyway order shipping, tracking info is coming from Shop not BC. And its unlikely no-one sets up their e-commerce so someone manually fulfils orders in BC and copies tracking links or anything like that. So its critical that connector manages sales process both ways (orders can be managed in Shopify and sales documents posted automatically in BC)
  4. BC send price wo. VAT to Shopify. As in web by law me must show prices including all taxes (not in cart or checkout but on product page) then with current settings when we select taxes included it will show price without VAT and claims VAT is included – means that we get 20% (VAT rate) loss on every single order. Yes there is option to use prices including VAT in BC but what about B2B customers then? This issue is more related to Shopify but still relevant for all BC users when considering this connector.
  5. No Collections syncing (collections=menu items). Means that if you have bigger shop with more collections then its trouble. You need to do it manually every time and managing thousands of items will be not realistically possible.
  6. If you working with items then on item level you cant select if you want to publish this in the web or not. Means you need to do it from connector making simple process allot less efficient.
  7. Attributes - syncing attributes is good feature but not much use until Shopify allows filters based on attributes.


So summary - if you run a shop with 20 items then it will do the job for now. Other than that - needs updating fast to use it for actual web sales.

Category: Sales
STATUS DETAILS
New

Comments

T

I'm also having early issues with the Shopify Connector that are different from yours, but maybe this will help on one of your problems... good luck...BC send price wo. VAT to Shopify. As in web by law me must show prices including all taxes (not in cart or checkout but on product page) then with current settings when we select taxes included it will show price without VAT and claims VAT is included – means that we get 20% (VAT rate) loss on every single order. Yes there is option to use prices including VAT in BC but what about B2B customers then? This issue is more related to Shopify but still relevant for all BC users when considering this connector.Have you tried setting a Customer Price Group for use with the Shopify storefront, and marking it as VAT included? What we do in Europe (France / Intracommunity) is to have VAT included in price set for all items by default. Then set VAT not included for our B2B customers. Then set a VAT posting group for each EU country with the correct VAT rate. Then add Customer Templates in the Shopify BC setup, choosing the correct VAT posting group and rate for each template. In Shopify, the setting VAT included in price is activated. For B2B customers buying through Shopify, we use the Wholesale channel, which allows definition of price schemes separately from the normal channel. That becomes a separate Customer Price Group in BC with the VAT included in price setting not active.

Category: Sales