Most (pretty much all) relationships (both Customer & Supplier) have an agreed set of 'terms', usually governed by INCOTERMS as described by the International Chamber of Commerce (ICC). D365.BC does not appear to have any mechanism (please correct me if i'm wrong or simply have not located it) to capture the agreed terms between the company (us, our BC Tenant) and either the supplier or customer. Globally this is common place, with terms like Ex Works, FOB, CIF, DAP, FIS being used as this defines both risk and financial obligation according to the laws of the ICC.

From an insurance perspective, it is critical to have the terms on the commercial documentation (commercial invoice) because this defines 'who' is responsible should the shipment get lost or damaged (found that out the hard way!).

Incoterms are pretty much set, so Microsoft could either add the standard set, or make all tenants add these manually themselves (don't care... so long as it can be done)

There needs to be a field in the SHIPPING section of a contact card, that allows you to select the 'terms' (which are different to your payment terms), and this field needs to be available for printing on all documentation (quotations, sales orders, purchase orders, invoices etc.).

A second table relationship needs to establish the NAMED POINT for the terms (this is described by the ICC... it's not just a good idea, it's a requirement). For example, FOB(New York) or CIF(Shanghai). You cannot have one without the other and the Named Point may be very different to the company location (it could be in a different state or country entirely).

This is a fundamental part of international trade, and broadly domestic trade (sometimes domestic operators don't use specific incoterm names but fundamentally they use the process). Without having the ability to capture these agreed terms between parties, D365 is missing a significant financial and legal component of trade between sellers and buyers.