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SLA Remaining Time Information

Fernando Mello on 7/13/2017 7:59:50 PM

I would like the remaining time of the SLA term to be displayed in CRM when the SLA is paused. Currently this information can be obtained only by customizing MS Dynamics CRM.

Category: Service Scheduling
STATUS DETAILS
Needs Votes
Ideas Administrator

Vamsi Kiran Korlepara (administrator) on 8/1/2023 6:21:22 AM

Thank you for your feedback.

Currently this is not in our roadmap; however, we are tracking it and if we get more feedback and votes, we may consider it in the future.

Sincerely,   

Microsoft Dynamics Customer Service Team