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Within Outbound Marketing there is a piece of functionality that allows automatic lead scoring clean-up when the associated lead scoring model is stopped.
This can be found within - Settings > Lead management > Scoring configuration
The setting is called - Automatic lead scores clean-up (https://learn.microsoft.com/en-us/dynamics365/customer-insights/journeys/mkt-settings-lead-score-options)
- This option controls what happens when you stop a lead-scoring model that has already been live, and may therefore already have calculated some scores. Set this to Yes to delete all scores calculated by the stopped lead-scoring model (they will automatically be recalculated if you go live again with the model). Set this to No to continue to show the scores for stopped models (though these scores will slowly fall out of date if the model remains stopped).
Currently this functionality only applies to lead scoring models created in Outbound Marketing.
We would really like this functionality to apply to both lead scoring model created in Outbound Marketing and Customer Insights Journeys.
STATUS DETAILS
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