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Customer has multiple address ID's. Defaults are set to: Bill to = ACCOUNTING, Statement to = STATEMENT.
In some cases they have the same person's email address. When setting up the Email for customer statements, the STATEMENT address ID is not available because the email addresses for ACCOUNTING and STATEMENT are the same.
For consistency, allow all address ID's with an associated email address be displayed in the Email setup on the customer card. Otherwise, if the statement email address changes, the user has to also open the email setup window to now change this or verify that the STATEMENT address ID is available.
In some cases they have the same person's email address. When setting up the Email for customer statements, the STATEMENT address ID is not available because the email addresses for ACCOUNTING and STATEMENT are the same.
For consistency, allow all address ID's with an associated email address be displayed in the Email setup on the customer card. Otherwise, if the statement email address changes, the user has to also open the email setup window to now change this or verify that the STATEMENT address ID is available.
STATUS DETAILS
Declined
Administrator on 1/13/2026 1:18:03 AM
Thank you for taking the time to share this suggestion. We appreciate your thoughtful input and the effort behind it.
At this time, we’ll need to decline the request. With the end-of-life announcement for Microsoft Dynamics GP and the scope of this change being a larger architectural update to the product, we’re prioritizing stability and end-of-life readiness over significant enhancements.
We value your partnership and welcome future suggestions that align with our current roadmap.
Terry Heley
Microsoft