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At this moment we can see the interactions for sent emails on the journey and on the specific contact record.

In normal emails in Dynamics we are able to set a regarding to the email additionally to the contact it's sent to or received from. In our case we connect a custom entity to an email.

We would like to automatically set a specific regarding to the sent emails from a journey. So, in the journey we specify which regarding record the sent emails automatically should be connected to, and if possible for the interactions with the email as well.

With this we're able to get a complete overview of emails sent on timeline of the regarding record.

Category: Email
STATUS DETAILS
New