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Make Omni-Channel Customer Service available through UK CSP

Stephen Crown on 8/13/2019 2:48:59 PM
Make Chat for Dynamics 365 available to (UK) CSP


We've just been told by our UK CSP that Chat for Dynamics 365 is not available, thereby denying us the ability to use this product.

Why is this the case? We had hoped to move across to this product, but our strategy has now hit a roadblock.
Category: Live Chat
STATUS DETAILS
Completed
Ideas Administrator

Administrator on 6/26/2023 6:19:26 PM

This is not a feature request. Please reach out via the support channel if the concern is not addressed. 

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RE: Make Omni-Channel Customer Service available through UK CSP

Stephen Crown on 11/13/2019 6:56:23 PM

Hi Vamsee,

I cannot mark this as resolved - I don't see anywhere that I can do this.

Category: Live Chat

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RE: Make Omni-Channel Customer Service available through UK CSP

Vamsee Mullapudi on 10/9/2019 6:15:42 AM

Stephen,

Can you mark this idea as Complete now that this has been resolved?

Regards,
Vamsee

Category: Live Chat

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RE: Make Omni-Channel Customer Service available through UK CSP

Stephen Crown on 10/1/2019 2:23:24 PM

This has been resolved now with our UK CSP Trustmarque.

Category: Live Chat