Comments
Service/non-inventory items are somewhat not able to be used in terms of evaluating adjusted profit analysis in "Statistics" window on eg. sales invoice card or in standard report 115 "Salesperson Commission".Was about to create idea, when I found this idea. Now 2 years passed and only 12 votes so far, but anyone using service items would probably want this. So +1 from me. https://experience.dynamics.com/ideas/idea/?ideaid=bf2abac3-ad6b-eb11-8fed-0003ff45c942My use case for why this is importantI have a client who is asking me how one can adjust the "Unit Cost" of value entries relating to service items on sales invoices. Eg. Client posted a sales invoice, with the knowledge they had about the expected unit cost (LCY) put into the sales line, and now after the sales invoice was posted, they realize that unit cost was completely wrong.This is a problem when they are opening up "Statistics" on Sales Invoice card or running the standard salesperson provision report - as that report only calculates adjustments as those that are "regulation" type on value entries and will not include "not-inventory costs" anyways. You can actually adjust the sales-shipment unit cost (non-inventory) using eg. a "Item Charge" - which i just tested, so item ledger entry gets fixed on the sales part. This does however not get used in the adjusted profit column in this report, nor in the "statistics" window.I think it's a bug almost.
Assuming that you already have Business Unit Scoping for real-time journeys turned on, you can turn on modernized business unit too (through Power Platform Admin center; feature called "Record ownership across business units") and the user should be able to select the specific business unit for which the consent record should be created.