Comments
I would add to this that the commercial invoice availability should be decoupled from Transport management, so that it can be generated by those users who have not or will not implement transport management. Making it available as an ER business document template would mean you could tailor it as required.
The Service Management Module fails to apply Default Dimension Values (like those in Customers, Service Items, etc.) when generating Service Invoices and Credit Memos via "Create Service Invoice/Memo" actions in the Service Contract Document Page. Despite having Shortcut Dimension fields in Service Invoice/Credit Memo Lines, the system doesn't automatically pull Dimension values during creation, forcing manual adjustments.
This issue, traced back to a bug since 7/14/2021, severely impacts batch invoice processing and analysis, rendering the Batch Post Service Invoices feature virtually useless without pre-posting manual corrections.
Urgent development is recommended to ensure Default Dimensions in Service Items are automatically considered, addressing a fundamental flaw and enhancing functionality for larger company adoption.
This feedback is based on a case with Microsoft Support (TrackingID#2403040050002395).
Best regards,
i.A. Sebastian Liske,
Consultant
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