Comments
If the restriction to completely remove an attachment cannot be changed for end users, is it possible to at least change the icon once a document is "deleted" (aka moved to the Deleted tab) so it doesn't look like there is an attachment? It is extremely confusing the way the system presents "deleted" attachments.
This is definitely needed- it is creating extra administrative work in a number of environments in both 2012 and D365. It is difficult to explain the need for it when, if a location directive prevents the creation of work, why a load and a shipment with no work is then created.
The best work around I can provide is filtering open shipments by those which are yet to be posted and delete manually, but this additional task really should be handled by the fact the location directive has failed in the first place.
@Joshua Lehmann, can you please create this as a separate idea. It would help us to track and get more votes.
Great suggestions, we would also highly appreciate these features!
What I need to add here is: showing a bit more article Information on the Search results list would help a lot to find the correct article:
Displaying related product, article categories, keywords. That would increase the agents productivity a lot.
Also adding these fields to the filter would help a lot so you can for example only search for articles that belong to a special product.