The D365 Retail module offers a flexible suite of promotions which are a competitive advantage in specific business scenarios for B2B companies. The business model of those companies incorporates a credit check in sales orders as their customers have credit limits assigned. Removing the possibility of automatically triggering a credit control increases their financial risk significantly. On top of that, this technical modification introduced in version 10.0.21 stops the automatic flow of an order raised via electronic means (EDI, e-commerce) as now orders will be queued for a person to trigger the credit check workflow manually.

This idea will help solve the credit management issue in the short term, and I support it. However, the communications from Microsoft reflect a long term view around not supporting credit management with retail orders. This position is concerning as B2B companies with a variety of discounts and promotions will not be able to enforce credit checks automatically. I suggest reviewing the long-term view to accommodate B2B requirements.