Yes, this is a feature that needs to be in place. A huge pain in the neck to update all agents in addition to finding all of the one offs that have been installed as well.
This is a serious inconsistency, that should not have existed per design. Please solve this issue ASAP, as in my understanding, this affects many businesses. Thank you.
We get this requirement on literally every project... It doesn't really make sense that this is the only process that you have to run through the client instead of the mobile app.