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We agree, customers that are actively using the outlook connector are tracking appointments during the creation of the Outlook meeting invite. Because Dynamics does not know the draft concept, the invite is immediately sent out from Dynamics 365 - often containing incomplete information in the invite. When the Outlook invite is completed, shortly after, this is sending an update or a duplicate invitation.Although this is a flaw in the design, this is not considered as a bug by Microsoft: there is a "isdraft" boolean column existing on the CRM appointment table - but this is not being set/updated from Outlook. So it would be good that this is updated in the design to provide a correct behaviour.