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We also need this feature very much. Please put this on the agenda.

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Filter option on Dashboard columns is enabled on New Look of D365 CRM. Its a personal user preference to Try New Look for D365 CRM online. Ask your System Administrator to Enable this settings for your environment.

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I think this is a problem in any company really using this feature. Please add this!

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If you look at the code, it looks like it should work. Also, a request is always executed at the end of the list to load further data. Although the request has nothing to do with the current list, it is still executed. The response is not processed at all.Official statement from Microsoft Support:"As regards the code and sent request looking like pagination is to be supported, this seems that way because on the backend, there is a code which function is half completed. This code was supposed to trigger the function to move to the next page (pagination) but being uncompleted this causes the fetchxml. The code is half completed and left on the backend for the purpose of future modification of the application pagination function, when pagination is finally supported on Record Set."

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We had a similar requirement before and had to do a workaround (which is not really preferred) to bypass this design limitation in the product. It would be a good improvement on the product if the work orders are redesigned to include contacts as well. Thanks!

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Service/non-inventory items are somewhat not able to be used in terms of evaluating adjusted profit analysis in "Statistics" window on eg. sales invoice card or in standard report 115 "Salesperson Commission".Was about to create idea, when I found this idea. Now 2 years passed and only 12 votes so far, but anyone using service items would probably want this. So +1 from me. https://experience.dynamics.com/ideas/idea/?ideaid=bf2abac3-ad6b-eb11-8fed-0003ff45c942My use case for why this is importantI have a client who is asking me how one can adjust the "Unit Cost" of value entries relating to service items on sales invoices. Eg. Client posted a sales invoice, with the knowledge they had about the expected unit cost (LCY) put into the sales line, and now after the sales invoice was posted, they realize that unit cost was completely wrong.This is a problem when they are opening up "Statistics" on Sales Invoice card or running the standard salesperson provision report - as that report only calculates adjustments as those that are "regulation" type on value entries and will not include "not-inventory costs" anyways. You can actually adjust the sales-shipment unit cost (non-inventory) using eg. a "Item Charge" - which i just tested, so item ledger entry gets fixed on the sales part. This does however not get used in the adjusted profit column in this report, nor in the "statistics" window.I think it's a bug almost.

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Requested by our business as well. Quite some contacts in a Company with the same number. Would be helpful of the agents are notified about this with the possibilitt to select one on the conversation.

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Must have feature in our context as well!

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This would be a great feature for our teams as well. Especially If it would also automatically relate the selected customer to the conversation which is currently not the case when starting a call from a contact.

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Fully agree! In our business context as well it is relevant to have a wrap up timer after transferring a call.

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