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We have also experienced issues with this since we launched DCCP in March 2025. Consults do not block capacity, meaning agents can receive additional calls whilst in a consult. Agents were advised to go onto DND to counteract this, but this prevents the consult then being transferred through. Would like to see this resolved.
Great idea! Simple to implement and a big ease of use boost.A possible expansion: Also check the default location of the warehouse employee.So, when creating a warehouse document, check the following:Is there only one location? Then fill itDoes the current user have a default location in the warehouse employees? Then fill it
