Comments
Adding support for this enhancement.In FEFO-enabled warehouses using Directed Put-away and Pick, distributing a single pick across multiple bins—when one bin could have fulfilled the full quantity—creates unnecessary bin switching and slows down picking operations.A configurable “Minimize Number of Bins per Pick” policy would significantly improve picker efficiency by prioritizing single-bin fulfillment after FEFO selection, only splitting when truly required.This would reduce execution time, simplify pick instructions, and improve overall warehouse productivity, especially in high-volume operations. Today, achieving this requires manual consolidation or custom logic, which is not ideal.
Thanks for engaging with this idea and for the valuable comments already shared.This behavior frequently causes confusion for Customer Service agents, especially those working primarily from queue‑based views in Customer Service Hub. Opening the Queue Item instead of the underlying Email or Case disrupts common support workflows and adds unnecessary steps during case handling.Providing a configurable option to allow the Record Set Navigator to open the underlying record directly would significantly improve agent productivity and reduce training overhead. This would make the experience far more intuitive for frontline support teams that rely heavily on queues in high‑volume scenarios.Appreciate the discussion and hope to see this considered for future enhancement.