Comments
Branding with set templates for all channels needs to be prioritized. I agree, both from a branding perspective but also from a time perspective. Anything that can save time for marketeers is good and increases the value of the platform for the end customer. I don't think the copilot based branding is good enough, although a good idea, but it needs to be more strictly fixed as Branding is often very stricty controlled from corporate guidelines.
I think two different scenarios need to be taken into consideration. B2B and B2C. I have B2C customers that choose CI-J despite its quite steep cost per contact. However, they do choose to build custom solutions with, for instance Send Grid, to avoid light touch contacts to become a marketing contact. As there is a cost per contact there is of course also a potential income per contact. If you map these two in a graph with the cost/income on the y-axis and the contacts sorted by greatest to lowest potential income on the right hand axis, you get sort of a long-tail-graph. Any contacts that are right of the intersection between these two graphs are not worth the cost. Where this is for any business, is of course based on the specifics of that business.
This is a critical feature for many organizations especially if emails are being sent out with the link in the email. Or links are made from the top site and one wants to maintain trust with the customer. There are a lot of scams going on so using a certified domain is one way to mitigate this.
I know this suggestion is 2.5+ years old but YES.We have many customers with multiple ship-to addresses and some of those customers want to see order confirmations, invoices, and credit memos sent to different recipients based on the ship-to address.At present, there is only one option, set at the customer level, for Document Layouts. For us, at least, it would be better if the entire Document Layouts page was tied to the Ship-to card vs. the Customer card.