Comments
Currently, Dynamics 365 Marketing does not provide a direct feature to delete Topics. This limitation can lead to clutter and confusion, especially when Topics are no longer relevant or were created in error. Based on client feedback, we are requesting the ability to delete Topics directly from the UI or via supported backend processes. This would help maintain a cleaner and more manageable environment.
An AI-powered product recommendation feature in Dynamics 365 Commerce POS would indeed be a highly valuable addition. This functionality could significantly support in-store upselling efforts by providing intelligent suggestions for complementary or frequently purchased items directly at checkout.Not only would it help increase the average transaction value, but it would also serve as a useful tool for sales associates by guiding them in making relevant product recommendations without requiring deep product knowledge. This kind of real-time assistance can enhance the customer experience, drive better engagement, and ultimately contribute to improved sales performance.We agree that this represents a meaningful opportunity to bring AI-driven insights to the point-of-sale environment and empower retailers with smarter selling tools.