The form level double opt-in should have a switch to trigger on “subscription list” as the global double opt in works.
I have multiple customer complaining about this functionality. And my team, the customers and myself think that the functionality is currently not the best offer for a Microsoft product since it is providing business solutions and the functionality needs to be more flexible and multilingual. ---...
Make link to Subscription Center on Marketing Email optional
We send both external and internal communications using Dynamics 365 for Marketing. We do not want people to unsubscribe from internal communications, it would be nice to not have to include the link on these emails, the only workaround we have for this currently is trying to hide the link.
Allow Testsend for confirmation emails
Currently it is not possible to use the "Test send"-functionality when creating a confirmation email for the DOI-process. According to https://docs.microsoft.com/en-us/dynamics365/marketing/form-double-opt-in#create-a-subscription-confirmation-request-message this is a planned behavior. The wor...
Double opt-in, Contact email field should change to 'Allow' when confirmed.
When double opt-in is enabled and a person confirms their subscription via the confirmation email, the 'Do not allow bulk emails' field on the Contact record should update to 'Allow'. Currently, if you set that field value to 'Do not allow' by default then the Contact will be added to the subscr...
Marketing List - Type Subscription - Audit History
In the Audit History of the Marketing List it should be possible to see exactly "which" member was added to the marketing list. This information is now only available at the contact entity.
List-based Double Opt-in
Hi Microsoft, Thanks for the Form-based Double Opt-in! It does alleviate some nuisances with complying to GDPR. However, some scenarios are still not obtainable through OOB functionality without customizing the system. Here i'm mostly thinking about managing Double Opt-in on forms that has oth...
DoI confirmation for changes of email address
Please enhance the double opt-in process, to allow the same process to apply on any email changes in the subscription center. Currently if a contact is opening the SC, he is able to select all relevant subscription lists and will get an e-mail to opt-in. Once this is done, the contact is added to...
Email Frequency Preference
Add feature for contacts to select their email frequency preference (i.e. no more than 1 email per week, no more than 1 email per month, etc) and then add logic to ensure Campaigns and Customer Journey emails are only sent based on this criteria.
Marketing Lists entity is missing from navigation
Set up marketing lists for use with static segments and subscription centers. Page 47:
To set up a marketing list:
1.Go to Marketing > Customers > Marketing Lists. A list of available marketing list opens.
There is no such navigation item in application.
Administrator
Thank you for your feedback.
We released this feature as part of the functionality in Spring 2019 release
Please refer to the following link for more information:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/marketing/set-up-subscription-center#create-a-subscription-list
Sincerely,
Christian Abeln, PM,
Microsoft.