• Integration with Exchange For Oot Of Office Alert

    Sales Reps and Service Agents assigns data to others in the team/other teams expecting them to complete the action. But if they are not available during this period - the owners are un-aware and this breaches the customer SLA. Assigning of ownership change which can auto-alert/email the previous owner/manager if the new owner is out and how long she is out by checking her OOO message from Exchange server would be a nice way to tell our Microsoft Story.