Public Profile
  • App for Outlook 9.0 (in Public Preview) not active when sharing files from Office Programs

    When a user is in an Office application and uses the Share file via email option, an email from Outlook opens with the file attached. Nice! What is not so nice is that the Dynamics 365 icon is grayed out. The Launch Dynamics 365 Pane is inactive when the emails is generated from an Office Program using the Share functionality. My idea is that is should be active, so also mails sent with shared files can be tracked in Dynamics 365 for Customer Engagement.
  • Add a snipping tool to the chat widget

    Agents and customers can only (if enabled) attach documents to a chat.

    Please add the possibility to paste a screenshot into the chat widget.

    If you are not sure how to do this, you can ask the Teams team over lunch at Microsoft HQ next time you see them. They know how to allow images to be pasted into a chat.

    If you could add a little snipping tool button which would launch Windows snipping tool, that would be awesome. But the main request is to be able to paste an image.