4

Suggested by Sri Nithin Nangunoori Needs Votes 

once contact is processed in a customer journey, if the contact is removed and re-added again then the workflow should be also re-triggered to that contact in marketing application

Comments (2)
  • Hi Sri - Can you please provide me with a use case for this?


  • Hi, this is a needed functionality for us as well. Is a contact goes through a journey and fully exits, if they re-enter the segment at a later point in time they should be able to go back through the journey. This is possible in trigger based journeys through the custom repeat settings. However there are no custom repeat settings available in segment based journeys.