User Profile

Make Omni-Channel Customer Service available through UK CSP


Make Chat for Dynamics 365 available to (UK) CSP We've just been told by our UK CSP that Chat for Dynamics 365 is not available, thereby denying us the ability to use this product. Why is this the case? We had hoped to move across to this product, but our strategy has now hit a roadblock.

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3 Comments

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3 Comments

Category: Live Chat (124)

STATUS DETAILS
Completed

Omni-Channel for Customer Service: Post-chat Survey


We would really like to see post-chat survey feature being made available as soon as possible to allow migration away from CafeX LiveAssist.

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1 Comments

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1 Comments

Category: Live Chat (124)

STATUS DETAILS
Completed