Expert able to share screen
Dear D365 RA Mobile, it would be convenient for the expert to be able to share his screen with the technician on RA. Best regards, Vincent Dabir
Contact list: access Teams groups and rooms
Dear D365 RA Mobile team, It would be helpful to be able to see a tree structure with the contacts in a MS Teams contact groups and MS Teams teams. Best regards, Vincent Dabir
Conference Calls: ability to post chat messages visible to everybody
Dear D365 RA Mobile team, it would be helpful, when two experts on Teams are in the same call with a technician on RA, if the users could post chat messages that everybody can see. Currently, only just the expert called by the technician will see the chat messages that the technician writes. B...
Run RA without Augmented Reality Features
Dear D365 RA Mobile Team, it would be convenient to be able to install RA on devices which are not capable of Augmented Reality. Just providing chat, screenshot and 2D annotations would already provide accurate way of guiding a technician. Especially in the current context, where 3D holograms ...