User Profile

Deletion of Customer Journeys


Please add the ability to deleate obsolete customer journeys. Currently the button "delete" is visible when you're in the Customer Journey Overview. When you then select a Customer Journey to delete it, the Button is away, so you cannot delete the customer journey.

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Category: Customer Journey Design (173)

STATUS DETAILS
Completed

Dynamic email content: more syntaxes (OR- and CONTAINS condition)


Currently it is not possible to use OR-Conditions or CONTAINS conditions in for dynamic content in the marketing email. OR-Conditions-Use Case: If you want to display content only to contacts from Germany, Austria, Switzerland you have to add three times the same content, for each an own if-cond...

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1 Comments

Category: Personalization (40)

STATUS DETAILS
Completed

Export all interactions from a contact with one click


If we have a GDPR request, it would be great to be able to export all interactions from a contact in the customer insights cloud within one click. Currently we have to use the API and build a plugin for it, it would be great to be able to do such a request in the frontend, thanks & kind regards,...

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Category: Analytics and Insights (77)

STATUS DETAILS
Completed

Clone Customer Journey - also clone / fill content settings


When cloning a customer journey, currently the content settings are not cloned / so have to be filled manually.

It would be a usability improvement, if the content settings record would also be filled automatically after cloning.

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Category: Customer Journey Design (173)

STATUS DETAILS
Completed