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Server side synchronization: no tracking if recipient in Bcc


Email tracking with server side synchronization does only work if a CRM user is a recipient of the email to be tracked.
However if the CRM user is in the Bcc field the email is not tracked either, because the CRM field is hidden to the CRM server. Aditionally emails are not tracked if the e...

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Category: Customization and Solutions (2)

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