Mail Merge enabled for custom entity - but no mail merge button in menu. Only in advanced find


Mail Merge enabled for custom entity - but no mail merge button in menu. Only in advanced find.1. Create Custom Entity2. Enable Mail Merge3. Create Template for Custom EntityExpected: Mail merge button in menu on form for custom entity - or in view for entities.Actu...

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New

Danish translation of "I follow"


In Dynamics 365 with Danish language, most views with "...(entity)...I follow" have been translated into "...(entity)...I følg" The correct translation would be "...(entity)...jeg følger". "...(entity)...I følg" means "entiy you (in plural) must follow" or "entity ...

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New

Phone Calls created from Social Pane with Due Date should be saved as Open - not Completed


Phone Calls created from Social Pane with Due Date should be saved as Open - not Completed When a phone call is created from social pane it is ALWAYS closed as completed. Why have a due date on the phone call, when the phone call is not created as being due but as being completed. ...

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25 Comments

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New

App for Outlook 9.0 (in Public Preview) not active when sharing files from Office Programs


When a user is in an Office application and uses the Share file via email option, an email from Outlook opens with the file attached. Nice! What is not so nice is that the Dynamics 365 icon is grayed out. The Launch Dynamics 365 Pane is inactive when the emails is generated from an Office Progr...

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Category: Email Management and Outlook Integration (252)

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Needs Votes

Improve User Experience in the Unified Interface Timeline - especially emails.


Improve design of the timeline in UI. Each email takes up a lot of space - and the emails are always blocked when there is a link in a signature. (It is such an American warning ("The Coffee is hot" =="The internet may have harmful content") The timeline shows the email sender but not the recipie...

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New

Add a snipping tool to the chat widget


Agents and customers can only (if enabled) attach documents to a chat.Please add the possibility to paste a screenshot into the chat widget. If you are not sure how to do this, you can ask the Teams team over lunch at Microsoft HQ next time you see them. They know how to allow im...

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Category: Omnichannel for Customer Service (164)

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New