Ability to notify users on Dynamics 365 (Online) once new features are released
For example, new features which will be added on April 2019 Update are released step by step between April and September. Currently, users must check release note for new feature release. Administrators prefer to be notified passively of new feature release, not actively. Thus, it would be much b...
Ability to customize or turn off first character for topic on Customer Service Hub on UCI as it gets iconized automatically
The customer uses "parentheses" on first character for topic, so all icons display "parentheses". In this situation, icon doesn't really mean anything. Also, automatically displayed icon unnecessarily occupies space, so functions to erase this should be implemented. Additionally, it would be grea...
Ability to set [Dynamics 365 - custom] app to channel provider
[Dynamics 365 - custom] app cannot be set as channel provider app, so users cannot use LiveAssist function on UCI when displaying it. In case [Dynamics 365 - Custom] is used as UCI, another app needs to be used in order to use LiveAssist. It would be more convenient if [Dynamics 365 - Custom] can...
Ability to judge users who have Dynamics 365 (Online) license or not
At present, on Dynamics 365 (Online), there are users who have Dynamics 365 (Online) license and who doesn't such as Flow license users and Global Admins. When managing users in this situation, it takes a lot of time to manually judge who has Dynamics 365 (Online) license or not. It would be much...
Feature of setting [Dynamics 365 - custom] app to channel provider
[Dynamics 365 - custom] app cannot be set as channel provider app, so users cannot use LiveAssist function on UCI when displaying it. In case [Dynamics 365 - Custom] is used as UCI, another app needs to be used in order to use LiveAssist. Because [Dynamics 365 - Custom] is valid app by default wh...
Ability to run 2 factor authentication when newly creating an account on portal site by using invitation function with contacts configured as 2 factor authentication
2 factor authentication doesn't work only if an account is newly created on portal site by using invitation function with contacts configured as 2 factor authentication. 2 factor authentication works fine after newly creating an account and signing out and signing in.
[Semiannual period] and [Quarter] charts for fiscal period
It would be great if [Semiannual period] and [Quarter period] can be selected for designated fiscal period. Currently, only [Quarter] can be chosen when choosing fiscal period on chart to display. Both [Semiannual period] and [Quarter] available would be convenient.
Ability to use [Save Filters as New View] on every entity
On some entities, [Save Filters as New View] in view selector sometime is grayed out after setting filter criteria. It would be convenient if [Save Filters as New View] can be used on all entities.
Ability to control the use of [Advanced Settings] when general users access UCI screen
When general users access UCI screen, they can click [Advanced Settings] on upper right setting button. It would be much better if the use of [Advanced Settings] can be controlled. On Web interface, general user cannot access [Advanced Settings], so it would be great if [Advanced Settings] on UCI...
The screen after accessing Portal from outside of restricted IP address
Currently, the displayed screen cannot be changed when accessing Portal from outside of restricted IP address. It would be much more convenient if the displayed screen can be changed.