Bing Map Button disabled on Custom Entities
The Bing Maps button is disabled for custom entities. When we hover over the disabled button, we get the standard message that we might not have the permissions for the functionality, however, the user who is logged in, has a System Admin and System Customiser role. Hence this message is very vag...
Adding Resources to Multiple Groups with Overlapping Date Ranges
When we create a resource of type Group, it does not let the same resource (contact/user or equipment) to be added to multiple groups with overlapping date ranges. This looks like a design flaw. We can have resources be part of two different resource groups and that also within the same time fram...
Show Booked Time Along with Approved time on the Utilization Dashboard
Show Booked Time Along with Approved time on the Utilization Dashboard
Server Side Synchronization for Email Integration with Multiple CRM Organizations and a Single Exchange Server
One of my customers has a Hybrid scenario of email integration with Dynamics 365 On Premise and Exchange Online. The Dynamics 365 On Premise has multiple organizations and he was using Email Router to connect it to Exchange On Premise earlier. Since they have moved from Exchange On Premise to Exc...
Provide a Capability to Substitute A Crew Resource with Another Resource Outside the Crew
Provide a Capability to Substitute A Crew Resource with Another Resource Outside the Crew Use case: Customer uses crews to book a group of resources (i.e.) a technician, an equipment and a vehicle to a job. But lets say when commuting to the customer location, the vehicle breaks down and needs ...
Provide a Capability to Substitute An Individual Resource in a Requirement Group with Another Resource Instead of Using Rebook Option
Provide a Capability to Substitute An Individual Resource in a Requirement Group with Another Resource Instead of Using Rebook Option Use case: Customer uses requirement group to book a group of resources (i.e.) a technician, an equipment and a vehicle to a job. But lets say when commuting to th...
Dark Mode in Dynamics 365 Mobile App & Dynamics 365 Field Service Mobile App
It would be good to have a Dark mode option in the mobile app. This is a key accessibility feature.
Dark Mode in Dynamics 365 Field Service Mobile App
Please consider creating a dark mode theme for D365.
Thank you
Capability in Swarm to Prioritize Experts into Collaboration Based on Proficiency Level
The current Swarms feature does have a feature where we can add experts to specific skills and also define their proficiency level in the respective skill.
However, the search for experts only checks the bandwidth of these experts based on the number of active swarms they are part of.
Allow a Feature to Post the Collaboration Request to a Teams Channel
Currently, Swarm requests look for a minimal number of experts and loop them into the collaboration. It does not account for resource working hours or availability etc.
Since we already have Teams integration into Dynamics 365, we can leverage this and map specific skills into one or mo...