Display all 'child' personal contact dependents despite their age when reviewing past benefits
When reviewing a worker's previous benefits, not all 'child' personal contacts are displayed. The system will state that a certain number of personal contacts were select for a past/expired plan, but only display other (parent, sibling, etc.) contacts and children under a certain age. The birthda...
Add to cart option hidden behind ellipsis in benefit self service
Employees often return to benefits self service to adjust their plan selections or change their options for a life event. If plans have been confirmed, the system will grey out the 'Add to cart' option on self service. However, for plans that were not selected before, the system will hide the 'Ad...
Allow for standardization of address and contact descriptions
It would be good if there was a way to standardize the address and contact description for addresses and contact details. Since employees are able to enter in this information for themselves, it would help with reporting and organization if the field was a dropdown instead of free text.
Worker's personal contacts list page
It would be very useful to have a list page of worker personal contact persons. The list page would show which worker the contact is under and let the HR admin know of any changes to their information. This is especially useful for benefit admins to keep track of new beneficiaries or dependents. ...
Evidence of insurability logic
The validation logic for Evidence of insurability (EOI) needs to be updated in the new benefits module. If the EOI validation parameter is enabled on the benefit plan setup, the system will validate if the employee is marked for EOI (along with the date) on their worker when they add the plan thr...
Improved custom alert options
Some clients would like for their employees to have the option to create alerts in the system. For example, to know if a skill has been added to their record. If the employee tries to create a custom alert from ESS on skills, however, they have two options: "All records in Skill competency" or "...
Benefit statement report generation
At the moment the system is generating a benefit statement for ALL employees in the system when the worker field is blank. It is generating a report for every employee even if they are not enrolled in benefits. This causes the system to lag and it sometimes fails to create a zip file at all. To b...
Benefit statement filter options
Include the ability for users to generate benefit statements based on more filters. At the moment the user has limited options when filtering the generation of benefit statements from the Benefit administration module. There should be options to filter by position, department, financial dimension...
Benefit statement enhancements
Suggestions for the benefit statement: 1. Add option to include history of previous benefits 2. See future dated changes 3. Have the cancellation date shown if applicable 4. Show upcoming age changes for personal contacts 5. Format costs (if a benefit cost is a whole number, there are no followi...