Wildcard product search in POS
To my experience it is not possible to add wildcards in the product search in MPOS/ CPOS (*, %, etc.) This limits the results to the beginning of a criteria. Ex. a search for "ball" will give a result for "ballpark" but not "baseball". In Norway, for instance, we do not divide compounded words. F...
POS prepayment should not be considered as a free limit
If a prepayment is registered at the POS for a sales order created at the HQ, the prepayment is open to be used as a free limit. The open balance means that it is possible to use this as a credit limit until the original sales order is invoiced and settled. A prepayment should be dedicated to the...
The abillity to pick-up and edit project sales orders in POS
The POS supports payment of project invoices. The next natural step is to allow the POS to pick-up and to edit project sales orders created in the HQ. Instead of invoicing the project sales order directly, it can do a post packing slip update and be invoiced by the standard project invoicing rout...
Create project sales orders in POS
For a more complete OMNI experience the POS and the HQ should be quite similar in user- and customer experience. Ref. https://experience.dynamics.com/ideas/idea/?ideaid=54d71e95-6298-eb11-89ee-0003ff45d48e. At least in our business there is an extensive use of projects where our customers relate ...
The ability to register a contact on a POS transaction
If you have a sale in POS on a registered customer, B2C or B2B, it's sometimes important to be able to register the person (contact) that's present. This is due to tracing, reporting, invoice marking and/ or to control who is eligible to use the customer account in question. The selected contact ...
POS fails to alert user if a barcode is not found during scanning
This applies to POS with wedge scanners, not OPOS. The dialogue that appears when a barcode is not found during scanning is not visible enough. "The product associated with the bar code was not found. Please search for the product from the product search page." This occupies only a small fragment...
POS on-screen signature
It's a great feature to be able to sign directly on the screen, especially on hand-held devices. The problem however is that the dialogue is too small. The dialogue is the same size as all other dialogues. It should also be possible to set the signature to be mandatory and not be able to conclude...
POS signature capture on returns
It should be possible to trigger a signature capture on returns. It would be a lot easier to administrate returns if there is no need to print extra receipts on returns for the customer to sign. This should be stored electronically.
POS payment to customer account
If you pay to customer account in POS, the sales order is invoiced either by the transactional statement or by the Real-time service. This is not always the preferred result. Customers, both B2B and B2B, often has different demands on how and when to be invoiced. It's therefore a better solution ...
Info codes in call center sales orders and sales quotations
Info codes has been a part of Retail and Commerce since the LS Retail days. However, this has only been a part of the POS, and not HQ. Some Info codes are now implemented as reason codes in the Call center functionality, but that is not sufficient. Its about time that there is one place to regist...