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Not possible to compare email performance (opens/clicks etc) stats in a journey


As a customer journey owner, I want to be able to easily see how well emails are performing against each other in a journey, so that I can make changes where appropriate.

Customer journeys with more than a handful of emails in it are exceptionally difficult to compare against...

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Not possible to compare email performance against similar emails when in different customer journeys


As an email marketing executive, I want to be able to easily see how well emails are performing against other emails/journeys, so that I can make changes where appropriate.

If I want to compare a number of different emails and how they have performed (clicks/open), against ea...

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As a data analyst, I want to be able to pull email performance KPI data for management reporting in power bi


As a data analyst, I want to be able to consume email performance KPI data (aggergated stats), so that I can report email performance of journeys, etc, to management.

An odata feed of at least emails and and what customer journey they are attached to, would allow organisations to deliv...

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Segment Member/Insights - not showing anything


When I build a segment, and set it live.  Members appear correctly but when I click on insights, I just see a line, and the number of people on the segment is no longer shown.  This is happening on every segment of every type.

 

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Marketing form fields should include type - lookup


As a user, I want to display a product list on a lead capture form, so that when a prospect signs up for more information, I can capture some specific details of what product they're interested in.

At the moment, Marketing Form Fields, doesn't allow type lookup.  It should...

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Clicking links are very slow to render from dispatched emails


As a customer, when I recieve an email and click on a link, I expect to be taken to the link straight away.

I've observed across a number of devices, operating systems, networks, that click links from dispatched emails is very slow.  70% of the time, it seems to take...

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Something went wrong - customer insights


In customer insights, email or customer journeys, I'm regularly seeing, something went wrong scattered all over the place.

For example.  In customer journey/dashboard.  A journey that's been runnning for 2 days, has stats in other areas, but in the dashboard just says...

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Customer journey designer stats often showing contradictory information


When a customer journey is running, the designer insights view is regularly showing contradictory data.  Example:

1. 4 emails were sent at 10.30am in the morning.

2. Log in at 15:00, the designer insights is telling me 8 have been dispatched (segment stats) from the s...

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Not possible to see email domain performance against KPIs


As a user, I want to see how well emails have delivered against domain (gmail, yahoo, etc), so that I can focus email delivarability on poor areas or not bother if engagement numbers are low.

Currently, it's not possible to easily see an aggregate of KPI email performance stats aga...

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Deleted contacts in CRM are still appearing in segments in DCI


Deleted contacts in Dynamics 365 are still appearing in DCI segments 4 days later.  

 

 

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