Insufficient tabs for handling multiple cases
The Customer Service workspace supports 10 concurrent sessions total: Home + nine work sessions. When this limit is reached, the platform intentionally blocks creation of another session until an existing work session is closed.
STATUS DETAILS
New
Only one image can be attached at a time in Timeline Activities
In the real work, there are many related images that need to be attached, but they must be attached one by one. Multiple images cannot be attached at once, so it takes a lot of time to attach all images, The single image attachment slows productivity, increas...
STATUS DETAILS
New