Suggest a new Idea

    • 23

      Support serialized products on POS transfer orders

      Suggested by Laura Van RoeyNew 2
      Category: Retail and Commerce

      Currently it's not possible to create a transfer order in the POS for serialized items.
      You are never prompted to add the serial number you are moving, but you do get an error when trying to send that the serial number is mandatory.
    • 16

      Support cross LE look-up of inventory in the Retail POS application

      Suggested by Elsira IsmajliNew 0
      Category: Retail and Commerce

      There should be a possibility to see the inventory of an item in a store from an other legal entity in POS. Also in e-commerce: a customer has legal entities in different countries but will deliver from the central stock. This is a big requirement in Europe!
    • 10

      Self-checkout

      Suggested by Niklas SandströmNew 2
      Category: Retail and Commerce

      The demand for self-checkout is increasing massively worldwide. Self-checkout provide a better customer experience and can provide a better efficiency in terms of shorter lines and a faster checkout, especially for supermarkets and grocery stores, but also for fashion retailers and others. With self-checkout store staff can manage more than one cash register at the time and by doing this provide a way for staff to spend more time helping customers out on the store floor. Dynamics 365 is supporting parts of the functionality and setup required to handle this but the POS has limitation in setup and customizability to support self-checkout scenarios.

      We wish for Microsoft to include a POS version designed for use in self-checkout scenarios with ability, including, but not limited to, scanning bar codes, manual input of items, weighing item, using coupons, and paying with various payment methods.

      For Microsoft to include a POS that is designed for self-checkout would provide an even bigger advantage for Dynamics 365 as opposed to what competitors are offering.
    • 6

      Add functionallity for handling tips.

      Suggested by Kurt HatlevikNew 0
      Category: Retail and Commerce

      In hospitality scenario's it is common for customers to provide tips for good service. The tips is paid in cash, or by adding tips the payment terminal. It is an requirement for many customer to keep track of tips and to make sure they are paid out accordingly. Dynamics 365 do not have any known functionality for handling tips together with payment terminals. This is there for an idea to support this.
    • 5

      Info code - Signature

      Suggested by Trond DjønneNew 1
      Category: Retail and Commerce

      To make use of the signature pad in more scenarios than when selecting a certain payment method, I'd like to suggest a new info code input type: Signature.

      That would make it possible to trigger a customer signature request in many scenarios without customization.
    • 5

      Add total cost amount field to RetailTransactionSalesTrans table

      Suggested by Steven WerbinNew 0
      Category: Retail and Commerce

      The standard RetailTransactionSalesTrans table/form has a field called "Cost amount". This field is populated with the cost price of the line item after the transaction is part of a statement that has been posted.

      This is inconsistent behavior to other "cost amount" fields throughout D365 as those fields represent the "cost price x qty "of the given line.

      It would be more beneficial for BI reporting that makes use of this field for the net cost amount of the line to be displayed on the form. The suggestion is for the existing field to be renamed "cost price" and a new "cost amount" or "total cost amount" field be added
    • 4

      Make "declare start amount" compulsory before making the first sale

      Suggested by Michele DimichinoNew 1
      Category: Retail and Commerce

      To avoid eventual errors when closing a shift, it would be beneficial to make the "declare start amount" compulsory after opening the shift and before the 1st sale
    • 4

      Support to add new languages for POS

      Suggested by Qiang GaoNew 1
      Category: Retail and Commerce

      Request the POS extension framework supports to add language files into the deployment package.

      The extension framework enables to add new languages in Dynamics 365 FO and Retail HQ, but the new language code can be set to Stores and works, but the POS extension framework does not support to put language files into the deploy package, so POS cannot show the new language set in stores or workers.
    • 3

      Automatically post stock count journal on creation in POS

      Suggested by Elsira IsmajliNew 0
      Category: Retail and Commerce

      The existing picking and receiving functionality requires the following steps to create a stock count:

      1. Create new stock count
      2. Add items to the order.
      3. Click Commit (stock count is now created in HQ)
      Stock count journal still must be validated and posted.
      This is currently a long process for what should be a simple task. This process should be changed into this:
      1. Create new stock count
      2. Add items to the order.
      3. Click Commit (stock count is now created in HQ and validated and posted)
      This should be configurable (auto-post stock counts upon creation) or execute a batch job that posts all created stock counts.
    • 2

      Add CPOS as a Hybrid App in Apple AppStore

      Suggested by Kurt HatlevikNew 0
      Category: Retail and Commerce

      Having a standard Hybrid App for CPOS would greatly benetif customers that do not need to create customized solution. Please create the CPOS as a hybrid app, and make it available in AppStore and on the Microsoft AppSource