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  • 14

    Cannot get an approved expense report back to draft status

    Suggested by Maharaja Govindaswamy KrishnamoorthyPlanned – Mid-Term 1
    Category: Expense management

    Cannot get an approved expense report back to draft status


     


     


    ***[AX BUILD] ***


    Customer: Application version: Dynamics 365_July2017 (7.2.11792.56024) and Platform version: 7.0.4679.35176 (Update11)


    Internally tested on: 


    Application 7.2 (7.2.11792.56024) and Platform: 7.0.4679.35176 (Update 11) <replicated>


     


     


    Business Process



    1. Describe in non-technical terms the issue – what is the customer trying to do (business process)


    Business Focused Problem Description


    The customer needs to correct an approved expense report with incorrect fields, but it is not possible to edit them.


    To edit approved expense report, the function to get an approved expense report back to draft status is very much needed for the customer.


    Timesheet has the function to reset workflow status to draft.


     


    Dynamics 365 Finance and Operations > Project management and accounting> Periodic > Timesheets > Reset workflow status


     


    They request us to add the same function to Expense report workflow.


     


    <Issue Details>


    Pre-requisite: Create an expense workflow with Auto approve condition.


     


    For the first issue:



    1. Create an expense report from Expense management > My expenses > Expense report.

    2. Add a new record.

    3. Enter the details of any expense.

    4. Specify the Project ID on the header level.

    5. Do not specify the details in the Description text.

    6. Enter the transaction date as 10\10\2001 for the expense line.

    7. Save and submit the Expense report.

    8.  


    For the second issue:



    1. Create an expense report from Expense management > My expenses > Expense report.

    2. Add a new record.

    3. Enter the details of any expense. Do not specify the Project ID on the header level.

    4. Specify the Project ID on the line level.

    5. Do not specify the details in the Description text.

    6. Save and submit the Expense report.


     


    For the third issue:



    1. Create an expense report from Expense management > My expenses > Expense report.

    2. Add a new record.

    3. Enter the details of any expense. Do not specify the Project ID on the header level.

    4. Specify the Project ID on the line level.

    5. Save and submit the Expense report.


     


    As the expense report are set for Auto approve, the report gets approved, but it is not possible to edit these fields later, which is very much needed for our records.


    THE ASK :


    They request us to add the same function to Expense report workflow.


    Business Impact



    1. What is the business impact to the customer?


    There is no way to correct expense reports with incorrect fields on D365fFO. As results, the company cannot pay expenses to their employees correctly.


     



    1. How does the problem impact their business and how bad is it? (Ability to bill, revenue loss, sales etc).


    There is a possibility that the company cannot pay expenses to their employees correctly.


     



    1. How frequently does this issue occur?


    Every time when employees submit expense reports with incorrect fields.


     



    1. Is there a workaround? If so, is the customer applying the workaround?


    No workaround on D365fFO. In previous AX, they were able to rectify these issues on their own using tablebrowser. But on D365fFO they cannot have any option other than to approach Microsoft to ask modify fields.


     



    1. How many users are affected by this issue?


    All employees


     

  • 14

    Number sequences in the Expense Management

    Suggested by Hansjuergen MuellerPlanned – Long-Term 0
    Category: Expense management

    In the Expense Management, any number sequence assignment is only enabled "through the back door" in the number sequence master table.


    As in other modules, pls. provide a parameter setup form where you can assign number sequences directly in the module.

  • 11

    Reversing expense report lines

    Suggested by Microsoft – Planned – Long-Term 1
    Category: Expense management

    When creating a new expense report, it would be nice to allow selecting posted expense report line to create reversing line automatically. This will be more efficient and avoid manual entry errors
  • 10

    Ability for Manager's to review expense reports already approved

    Suggested by Meredith CampbellPlanned – Long-Term 1
    Category: Expense management

    Manager's need to have the ability to view their employee's expenses after approved to track spend against budget.  Should have the reporting ability to see department/operating unit as a whole, as well as drill down to specific expense lines for a given time period.  

  • 10

    Opening multiple attachments in an Expense report

    Suggested by Microsoft – Under Review 1
    Category: Expense management

    In the Expense report form, we are not able to select and open multiple attached expense receipt files at the same time. We have to save the expense receipts in a file and open individual receipt file which is time consuming. It would be good, if we can have the option to select and open multiple attached receipt files at one go.

  • 10

    Data Entity for Expense Lines

    Suggested by Josh KnoxPlanned – Long-Term 1
    Category: Expense management

    Create data entity in D365 for Operations to facilitate the population of a expense reports via excel upload.


    There is an existing data entity for credit card uploads, but this isn't sufficient as credit card uploads cannot be deleted in the case of mistaken entry.

  • 9

    Add "Required" as an expense report visibility option.

    Suggested by Josh KnoxUnder Review 0
    Category: Expense management

    In the expense reports fields setup area of D365 for Operations, where expense report fields can be set to "Do not display", "Display", or "Read-only", add an option for "Required", making that field mandatory for population.   

  • 7

    Enable Multi-selection for Attachments

    Suggested by Josh KnoxPlanned – Long-Term 2
    Category: Expense management

     When uploading an attachment, enable the ability to click on multiple files and have all selected files uploaded as attachments of that type.

  • 7

    Single voucher per expense report

    Suggested by Ludwig ReinhardCompleted 2
    Category: Expense management

    Hi,
    D365fO creates multiple vouchers for each expense report transaction. This is pretty unfortunate especially if employees regularly submit expense reports with multiple positions as it makes reconciliation and payments more complicated and regularly results in questions from the employees when their expenses will be paid.


    Idea: Please add an additional parameter that allows summarizing the different transactions of an expense report into a single 'split-posting' voucher that only creates a single transaction on the employee-vendor account.


    Many thanks,


    Ludwig

  • 6

    Distribute amounts does not use accounts from subcategories on Itemized Expense transactions

    Suggested by Steve DobbsPlanned – Long-Term 0
    Category: Expense management

     



    • Having this functionality would limit the need for AP to review transactions for the correct accounts or having to correct the posting with a general journal entry after the fact.

    • Workers select to break-down the sub-categories of the expense based on company policy

    • Unable to change accounting distributions to a different category than what is on the expense line

    • The posting to the correct account has tax and audit implications.


     


    Example:


    Using a Meals expense that is itemized and associated to a Project that gets recorded to the imported expense transactions. 


    Meal itemization is broken out to separate sub-categories that have specific GL accounts assigned to the sub-categories for tracking purposes (Food and Adult beverages).  However, if a Project is listed on the itemization details, then it will not use that account on the sub-categories. It falls back to the Project cost account on the Expense category and then looks to the Ledger posting setup if there is not an account on the category.


     


    Since the sub-category is essentially the closest to the transaction it is expected the accounts on the sub-category should be used. If there is no account on the sub-category, then merge to Category, Posting setup, etc.