Alerts are not on the list of deprecated features for Dynamics 365 for Operations, but they are currently not available. We've been told Alerts will be delivered at some point, but currently aren't scheduled for a specific release. We are using Dynamics 365 for Operations as a platform for building an operational construction project management solution. Alerts are a key foundational element of the solution. We initially started development using Dynamics AX2012 R3, but the Microsoft product team helped us upgrade to Dynamics 365 for Operations during the summer of 2016. Alerts were used pervasively in our AX2012 R3 solution. After the upgrade, we became aware that alerts are no longer available. We have a pilot scheduled for June 2017 and need alerts functionality. Please include alerts in the next update.
Comments
A must have/return feature that enables many customer scenario's without extentions
Category: System administration
This feature is a must!
and it was one of the key strength of Dynamics AX to allow users to set their changed based and date based alerts via self service.
Hope to see it back and better soon !
Category: System administration
I'd like to vote for this one!
Category: System administration
Creating New Customer Notifications for Dynamics 365 for Operations using Flow and the Common Data Service
https://atinkerersnotebook.com/2016/12/15/creating-new-customer-notifications-for-dynamics-365-for-operations-using-flow-and-the-common-data-service/
Category: System administration
We are currently LIVE and waiting for this feature. There are very limited workarounds we can adopt. These feature was used in very implementation I have come across.
Please expedite this feature
Category: System administration
My experience is that a lot of customers request this functionality and we're also risk of losing business as we have no way to get around these type of general alert requirements which are very common in RFI's and RFQ's. Furthermore, when discussing upgrades there's always someone at the customer who wants/needs these feature so how it just could get depreciated is quite hard to understand.
Category: System administration
I would gladly vote up is if this request be broken up a bit into an ability to subscribe to a change on a table/data entity from within Operations or externally through a webhook or similar mechanism and only after that is working, having the ability to configure the self service alerts as before (if by then, you still need this, since by then, you should be able to use Flows - the only issue is maybe the run limit on them...).
In my experience, Alerts function was really not that great in actual use. It was fun to demo, but without fail, demoing it caused requests like "can you configure to send an alert email to a group?", "can you make an alert notify the sales manager of a quotation about to expire", "can we get an alert 5 days before an anniversary date of this field"... hiting the limits of the "self service" alerts function.
Category: System administration
as far as I have heard today, FLOW should be a replacement for Alerts in D365 f O. Not sure and not tested yet if it is a 100% replacement. i.e... for Alert on "field value change" we did not find a solution right now with Flow
Category: System administration
It would be useful if the user voting this feature down would explain. I can not imagine any viable reason.
In general, voting an idea down should come with a short explaination i think.
Category: System administration
Jason Green (administrator) on 4/1/2019 5:59:04 PM
Alerts with in-product notifications have been delivered; however, alerts that generate email notifications has not been enabled yet.