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This can be configured but not using standard methods. Neil Parkhurst has a blog article here https://neilparkhurst.com/2023/11/11/omnichannel-for-customer-service-identify-customers/ where he outlines the steps to patch your Workstream with the revised conditional logic. These are the same steps you are given if you go through support.

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Is MSFT going to do this idea this century?.

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Allowing a template as suggested here would allow for a separate no series to be used for Shopify orders (especially if the company has multiple shops ). We need to be able to assign a no. Series to sales invoices that differs from what is assigned in the SR setup page.

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This says completed, but I do not see this field in the admin center.

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Most often manufacturing companies have to deal with mix production strategies MTO and MTS, refining how marking is handled would be beneficial, setting it at coverage group level is a good idea

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There needs to be a larger push on parity of features from Outbound to RTM. If Microsoft are no longer offering Outbound to "new" customers as a standard offering then they should at least ensure RTM is not a "downgrade" in certain areas...

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Definitely needed - customers need this additional assurance to cross-check the segment logic returns the correct results, as well as all the other great comments added below with suggestions.

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Hi Guido,


That seems to be exactly what I was looking for.


Thank you so much!


Mathias

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Yes indeed that's what we need. Today Tax Calculation helps us to assign the correct VAT registrations numbers under the same SO/PO but then we are stuck at document postings...

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Please also include Workspaces for a Auto-publish because this is lacking today

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