Users that track the majority of their email using the App for Outlook find it very time consuming and frustrating to keep having to click the "Dynamics 365" button in the Outlook ribbon to re-open the App for Outlook after selecting each email.
If there was an option to "pin" the app so it stays open between emails this would much improve the UX of this feature.
Comments
Yes please! Need this as soon as possible for all our users.
Category: Email Management and Outlook Integration
YES! It's very annoying to have to click the button everytime!
Category: Email Management and Outlook Integration
Yes, please. the sooner the better!
Category: Email Management and Outlook Integration
Yes please! Need this as soon as possible for all our users.
Category: Email Management and Outlook Integration
YES! It's very annoying to have to click the button everytime!
Category: Email Management and Outlook Integration
Administrator on 8/27/2019 8:38:55 PM
Thank you for your feedback.
We released this feature.
Please refer to the following link for more information: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/outlook-app/dynamics-365-app-outlook-user-s-guide#experience-app-for-outlook-as-a-pinnable-taskpane
Sincerely,
Srihari Srinivasa