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When "Show Knowledge Base Search Control" is enabled on Activity Feed, the user is getting an error.


The workaround is to disable the checkbox first, and create a workflow or a dialog.


Then, you will need to enable the checkbox again. It would be great that even if the entity is enabled for KB search control, the workflow and the dialog can update the record.


 


 

STATUS DETAILS
Declined
Ideas Administrator

Thank you for submitting your idea to our ideas portal. We appreciate your contribution and the time you took to share it with us. We have shipped many enhancements since this idea was posted and it is likely that it has been resolved. If not, kindly reopen. Thank you again for your continued support.