The CRM e-mail template editor is restricted to a few basic functions such as changing fonts, colours, bullets and text alignment. We need an editor that allows us to imbed image links, hyperlinks and other rich HTML formating, in order to create templates that can be adhere to corporate branding rules. In adition, many organisations use agencies to design HTML templates in tools such as Dreamweaver, and CRM should also have the ability to import these as well..