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Update Teams call notification settings: When notifications are visible in D365 Teams, they should not appear in Microsoft Teams

Julia Topinek on 8/4/2025 2:33:37 PM

Users who have both Teams and Dynamics 365 open in their browser receive duplicate call notifications — one in Teams and one in the Dynamics 365 app. There should be an option to disable Teams notifications when Dynamics 365 is open.

Category: Collaboration including Teams and Office 365 Integration
STATUS DETAILS
New