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The set-up custom alert is a great tool. Unfortunately it only allows individual users to create custom alerts for themselves. Microsoft should allow admins to set-up custom alerts for other users. This will help in making the alerts easy to configure and manage centrally for all users in the organization.
Category: User Experience
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M

Also, allow publishing alerts to roles or some other user group approach. This would allow role-based alerting rather than user based.

Category: User Experience