The "Resource Scheduling - Geocode Address" Action, which gets installed as part of Field Service (and presumably also Project Service), is no longer showing up in the workflow editor in V9.0 organisations. The action can be seen under Processes, but it is no longer available for selection in the workflow editor. It was available in v8.2. Please make it selectable again.
Comments
This is a very useful feature to have. At the moment when using the Address entity, I would like to run this Action so that the Lat & Long values are filled in.
We have the business case where an Account can have many addresses and subsequent work orders can be performed at any one of those addresses. By default only the primary address can be geo-coded. I would like to geo-code the Address entity so that when a record from the Address entity is selected, we do not have to geo-code the work order.
If we can save the user from having to perform additional mouse clicks then the outcome will be well received.
Category: Universal Resource Scheduling
Administrator on 6/3/2019 7:02:43 PM
Thank you for reaching out. Your suggestion seems to be a product bug.
Please raise a support request for the right team to investigate this issue.
Thanks,
Vinay Nalam,
PM, Microsoft.