Issue Description: User is unable to track or set regard a task activity created in desktop Outlook using Dynamics 365 App for Outlook
Description:
1. User creates a task activity in desktop Outlook, however he is unable to track or set regard it in Dynamics 365 Online instance using Dynamics 365 App for Outlook. Therefore, no tasks are being sync from desktop Outlook to Dynamics 365 Online instance.
2. As per https://technet.microsoft.com/en-us/library/dn946901.aspx , we are able to track and set regard a task activity using Microsoft Dynamics 365 Outlook Client, however with Dynamics 365 app for Outlook is not possible right now.
3. As it is very important and business required for many users, they would like to track or set regard a task created in Outlook to Dynamics 365 Online instance using dynamics 365 App for Outlook
Ask: Would like to get the feature where users will be able to track and set regard a task created in Outlook into Dynamics 365 Online instance using Dynamics 365 App for Outlook.
Comments
We are not able to track tasks with the Dynamics app for Outlook. Please add this feature ASAP.
Category: Email Management and Outlook Integration
Excellent idea.
Category: Email Management and Outlook Integration
Naitik Shah (administrator)
Thank you for your feedback. The feature to track tasks is available by using the 'Outlook category' feature. Please refer to the following link for more information: Use Outlook category for tracking.
Sincerely,
Naitik Shah
PM, Microsoft.