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Reply to Twitter Post from Interactive Service Hub Timeline

Jesper Osgaard on 6/8/2017 12:14:35 PM

 


When working with a Case picked up from Twitter via the Link To Dynamics 365 feature in MSE, it would be useful for the CSR/Agent to be able to create a Twitter reply to the author of the post from the Interactive Service hubs Timeline
Category:
STATUS DETAILS
Planned
Ideas Administrator

Stefan Kummer (administrator) on 6/29/2018 9:30:21 AM

Thank you for your feedback. This is a great suggestion! We will consider this in our roadmap.

 

Sincerely,

Stefan Kummer

PM, Microsoft