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We daily get complaints about the overall performance of accepting calls and making outbound calls. Waiting 5 to 10 seconds is no exeception and not what to except from a contact center solution.

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This would be a great feature!

Embedding the survey in an email sent from Customer Voice, negates tracking in the Contacts timeline in Dynamics 365. This is not ideal, as you miss a huge part of the Customer Journey when you send the survey via Customer Voice.

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We use recommended fields in a lot of deployments: removing the icon is disrupting the UX in these scenarios. This is currenlty stopping several customers to move to new look, which indeed has many useful features.

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I need this too, it's ridiculous that people are automatically, but unintentionally, opting out if they don't tick the checkbox.

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That internal employees can insert prospective vendors is very often a requirement from our customers and should be part of the Standard.

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Very much needed

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Voted! This addition is much needed.

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Hi Microsoft

This is an important feature required to have a clean data, people who rely on open prepayment form is facing difficulties to report actual open prepayment entries and these open transactions are creating undesired output, our Auditors are also looking for digital evidence of open prepayment requests to compare the same amount against the Advance to supplier nominal codes.

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I voted and the counter increased but after a refresh I noticed it still doesn't save.

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I think this idea is Great - especially for deleted components on upgrade. I also think you should have an option to see that in a downloadable log in solutions area of power platform - for instance if you import for upgrade via a pipeline.

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