7

Phone number in SO form for guest and registered ecommerce customers

After taking the 536196 enhacement "Phone number from a guest customer in ecommerce orders do not migrate to Sales Orders", the customer phone number is migrated to SO for all guest customer. It is not the same bahavior for a customer who sign in with their account. It would make sense to get t...

Read more...

0 Comments

Read more... 0 Comments

Category: Order capture and checkout (118)

STATUS DETAILS
Needs Votes
7

Pre-Booking Option on E-commerce

We need to have Certain Product with Pre-booking Option , where-the customer can pay advance amount to reserve the Item via E-commerce @sheikh

Read more...

2 Comments

Read more... 2 Comments

Category: Order capture and checkout (118)

STATUS DETAILS
Needs Votes
7

Suspended transaction retention period

Please add the ability to specify a time period for which suspended transactions are retained at the channel database. This should be by a number of days. Once the time has been reached the suspended transaction should be removed from the recall order screen. Customers are explaining that cust...

Read more...

1 Comments

Read more... 1 Comments

Category: Order capture and checkout (118)

STATUS DETAILS
Completed
Ideas Administrator

This was implemented using the POS functionality profile configuration "Void when closing shift" which will force the user to void the suspended transactions

6

B2B Visibility of Ship Dates on Commerce site

There is currently no ability for customers to see the shipment and receipt date on sales orders. Adding this feature would reduce the number of customer queries significantly and make Commerce a more viable option for many customers who need to know the date they can expect goods.

Read more...

1 Comments

Read more... 1 Comments

Category: Order capture and checkout (118)

STATUS DETAILS
Needs Votes
Ideas Administrator

Thank you for the idea!  We will consider this in our product backlog and update the status of your idea if/when it becomes a planned or completed feature!

6

Email notification types related to return orders

There are currently no email notification types (triggers) related to return orders (e.g. receipt of return order in the warehouse, posting of credit note for the return order, etc.) available for use in the commerce email notification profiles. It would be very useful to have this in order to pr...

Read more...

0 Comments

Read more... 0 Comments

Category: Order capture and checkout (118)

STATUS DETAILS
Under Review
Ideas Administrator

This feature is currently in our backlog but is not currently funded for development. 

5

Cancel order and payment after fiscal registration error

We suggest s new modification for cancel the sales transaction and return payment after an fiscal registration error is received.


Because actually when an error is received the sales transaction is compleated and also the payment, so the user needs to return manually the payme...

Read more...

0 Comments

Read more... 0 Comments

Category: Order capture and checkout (118)

STATUS DETAILS
Needs Votes
5

Pull the phone number from the shipping address to the sales order when manually creating a sales order in Dynamics 365.

We have the Phone Number field in the checkout screen from commerce. When the user enters a Phone Number in the field, the same is not visible from the D365 HQ Sales Order details either in Line / Header fields.


As per MS Support, T...

Read more...

0 Comments

Read more... 0 Comments

Category: Order capture and checkout (118)

STATUS DETAILS
Needs Votes
Ideas Administrator

Thanks for the idea. This has been marked as "Needs votes".

5

Allow Continuity program orders to be placed via eCommerce website

Allow Continuity program orders to be placed via an eCommerce channel. This is currently possible with the Call Centre channel.

Read more...

1 Comments

Read more... 1 Comments

Category: Order capture and checkout (118)

STATUS DETAILS
Under Review
Ideas Administrator

Thank you for your idea.  We are currently evaluating future product enhancements in the area of subscription ordering.   Please monitor our release plans as this is where you will see information related to subscription order processing capabilities on e-Commerce once we have a committed plan to do this feature work. - Holly Haines, Principal Program Manager -Dynamics 365 Commerce

5

Minimum Cart value (thresh hold )

In D365 E-Commerce : Should have the functionality to Setup Minimum Cart value for Basket, By this Merchant can ensure the Minimum value of Purchase by the customer from Online,

Read more...

0 Comments

Read more... 0 Comments

Category: Order capture and checkout (118)

STATUS DETAILS
Needs Votes
5

Change UOM on Return Orders

Need the ability when returning a Item that is allowed to be returned at a different Unit of Measure from what it was bought. Scenarios is when you buy a Case of an item but want to return one of the piece at a later date. Currently the system restricts you to returning against the original un...

Read more...

0 Comments

Read more... 0 Comments

Category: Order capture and checkout (118)

STATUS DETAILS
Under Review
Ideas Administrator

Thank you for your suggestion.   We will continue to monitor this idea for votes and consideration in our product backlog.  Holly Haines - Principal Program Manager - Dynamics 365 for Retail